Substitution Policy

At PhilippinesRose.com, our commitment is to deliver your chosen rose arrangements with care and precision. In certain instances, the specific roses or elements you've selected may require substitutions. Please be assured that any substitutions made will be of equal or greater value, ensuring that the overall quality and elegance of your order are maintained.

Our goal is to replicate the chosen arrangement as closely as possible, using roses or elements that are similar in appearance and value. Substitutions may be necessary to accommodate factors such as seasonal availability, guaranteeing that your order is delivered in a timely manner.

For assorted rose arrangements and other floral compositions, substitutions may occur to maintain the desired color scheme and overall visual appeal. This means that the specific type of rose or complementary elements may be substituted with an equivalent or superior alternative.

While we strive for consistency in arrangements featuring a single type of rose, variations in color may occur due to substitutions. Additionally, containers may be substituted to maintain the overall design's cohesion.

For rose bouquets, gift packages, and other specialty gifts, substitutions may be made in the contents or packaging. Be assured that any replacements will be of equal or greater value, and we will strive to preserve the essence of the original selection.

Our commitment is to provide you with a delightful and satisfying floral experience, and we appreciate your understanding in allowing us the flexibility to make necessary substitutions to fulfill your order seamlessly. If you have specific preferences or concerns, please feel free to contact our customer service team, and we will do our best to accommodate your requests. Thank you for choosing PhilippinesRose.com for your rose and floral gifting needs.